Refund policy
Return and Refund Policy
We're committed to ensuring your satisfaction with your purchase. If you need to return or exchange your order, you have 30 days from the date of receipt to do so. We offer free return shipping and do not charge any restocking fees.
Please note the following guidelines for returns and exchanges:
- Returned items must be in their original condition, with all tags intact and no signs of wear or use.
- Discounted items are eligible for return or exchange.
- Custom-made items are non-refundable.
To initiate a return or exchange, please follow these steps:
- Email us your order number and the reason for the return or exchange.
- Our team will provide you with a prepaid return shipping label and further instructions on how to proceed.
Once we receive your returned item, we will process your refund or exchange promptly. If you have any questions or concerns, please don't hesitate to contact us. Your satisfaction is our priority!